Carers Emergency Response Service (CERS)
Birmingham Carers Hub runs the Carers Emergency Response Service known as ‘CERS’. We like to think of it as the City’s 4th emergency service. CERS is a FREE emergency back-up service for those caring for a dependent family member, neighbour or friend living in Birmingham.
We’re here to step in if you are unable to provide care in the event of unforeseen circumstances such as illness or an accident. Once registered, we will assess your caring situation and agree an emergency back-up plan. You’ll receive a dedicated emergency contact number for times of crisis so CERS can spring into action when you need them most.
Back up care is provided ‘at home’ for up to two days, allowing alternative arrangements to be made with family, friends or social services. You can also benefit from a planned sitting service, so you can get to important appointments, such as at the doctors or hospital.