Support for Dementia Carers

Birmingham Carers Hub Specialist Dementia Service

The Birmingham Carers Hub advice line is operated by Age Concern Birmingham, based in Boldmere. The team have all received enhanced dementia training and certificated Dementia Care training at Level 2 with Sutton Coldfield Training (SCT) to further increase their knowledge and awareness. The new service builds on existing support with the appointment of a small team of Specialist Dementia Carer Advisors.

We offer a Dementia Specialist person-centred service, supporting Carers who provide care to someone with dementia. With personal experience and professional training in dementia, our advisors understand the challenges of caring and are here to guide and support you throughout your caring journey.

We’ll provide specialist one to one support, information and advice, from the point of registration and throughout your caring journey. Benefit from:

  • An allocated advisor
  • Assistance with obtaining Power of Attorney and will advice
  • Support with Blue Badge applications
  • Advocacy service including support with Social Services,GP’s, Memory Assessment Teams, District Nurses, Occupational Health Therapy etc
  • Support with respite care, care homes and care agencies
  • Ongoing health and wellbeing checks
  • Support and information to access dementia clinics
  • Referrals to the Bereavement Service
  • Specialist advice and information on explaining dementia, behaviour, infection control, eating and drinking and end of life care
  • Statutory and Enhanced Carer’s Assessment, to help establish what support is required

For information, help and advice, call 0333 006 9711 and ask to speak to one of our Specialist Dementia Carer Advisors, or email:

Caring for Carers Dementia Support Groups (in partnership with Crossroads)

We are pleased to announce that Birmingham Carers Hub is now offering support to those who are caring for someone with dementia through a partnership with Forward Carers and Crossroads.

Crossroads brings vast experience and expertise of running dementia carer groups in Birmingham, having operated four weekly dementia support groups (called DISC) in Harborne, Handsworth Wood, Sheldon and Sutton Coldfield for the past eight years.  Support groups are currently suspended, but help is still available.

Caring for Carers Dementia Support Zoom Group

As our face-to-face Carers Groups are still not possible, we are pleased to offer you our Zoom Carers Group!

Virtual support groups are held every Tuesday and Thursday from 11am until 12 noon and on Tuesday evening at 6.30pm. These ‘virtual meetings’ will give you the opportunity to speak to other carers in a similar situation to yourself, share experiences and listen. Led by our experienced Dementia Group Co-ordinator, Barbara, the group will also be a place which will provide direction, information, emotional support and signposting to appropriate help, wherever you are on your caring journey.

To join the meeting, you will need a phone, tablet, laptop or computer with access to Wi-Fi. If you are unfamiliar with Zoom, please don’t worry, here is a step by step guide on how to set up Zoom and use Zoom to chat with other Carers either with the camera on or off.

To join the support group on Tuesdays at 11am click here
To join the support group on Tuesdays at 6.30pm click here
To join the support group on Thursdays at 11am click here

Caring for Carers Dementia Support Training

As part of this new service, Carers will also be able to access FREE dementia training to suit where they are on their individual caring journey. A greater awareness of dementia and the support available can help you and your family to deal with the everyday challenges that you may face.

Val Morgan-Richards is the Caring for Carers Specialist Trainer and Facilitator who will deliver dementia awareness to Carers across Birmingham. Listen to Val as she gives an overview of the training she will deliver to Carers supporting someone living with dementia.

There are five different training modules for Carers to pick and choose from. Here you will find a summary of the dementia modules, under the current circumstances these will be delivered via Zoom to a maximum of six people. Each session will last no longer than an hour and a half and will be delivered by Val who has over 16 years’ experience in the field of dementia, plus first-hand experience of caring for her mum who had dementia. You can complete just one or two of the modules that interest you, or you can complete the whole course, the choice is yours. The online training will be delivered on a Monday, Tuesday and Wednesday, as you will see below, so you can choose your training topic, day and time.

To book, click on the training topic below.

To find out more about the training available call 0121 553 6483, option; 7 for Birmingham Dementia Training or call 0333 006 9711.

Caring for Someone with Dementia During the Pandemic
The number of people calling the Dementia UK helpline has risen by 44% during lockdown. One common question asked is, how do I stop the person I care for from leaving the house? Dementia UK has some really useful tips in this leaflet. However, if none of these methods work and your loved one insists on leaving the house, assess the level of distress this would cause; it may be better to go for a short walk following social distancing advice, return home followed by thorough hand washing. With activities and support groups suspended and other forms of respite and help reduced or ended, Carers are at risk of burning out due to the demands of caring 24/7.

Dementia UK makes a valid point for all Carers,
“It can be useful to think of looking after yourself as a Carer as a bit like giving first aid, or putting the oxygen mask on during a flight emergency: look after yourself first, so that you have the strength to look after those around you.”

Alzheimer’s Society has put together five tips to benefit your wellbeing during the Covid-19 pandemic and Dementia UK has some very good advice in their leaflet – Looking after yourself when you care for someone with dementia, during the coronavirus outbreak which you may find helpful.

Things to do to stay occupied 

  • ChatterPack has a great list of free, online, boredom-busting resources!
  • Play dementia friendly games and activities
  • The Alzheimer’s Society has suggestions for digital and online activities for people living with dementia as well as activities in and around the home

Growing Older with Learning Disabilities and Dementia (GOLDD)

People with a learning disability are, unfortunately, more at risk of developing dementia – particularly those living with Down’s syndrome. Often individuals with a learning disability develop early-onset dementia, which is dementia in a person under 65-years-old, and their dementia can progress more rapidly, or at least appear to progress more rapidly if timely diagnosis isn’t made. Further information is available here.

GOLDD is another service that has been added to the Birmingham Carers Hub offer.Through a partnership with Forward Carers, Midland Mencap will help to deliver the new Birmingham Dementia Carers Pathway. Midland Mencap has a long history of working on the city’s G.O.L.D.D agenda, supporting both working age adults with a learning disability and dementia and their family carers as they grow older together.

Joining our established Family Carers Wellbeing Service is the new dedicated post of ‘GOLDD Wellbeing Facilitator’. Lara Carter, has been appointed in this exciting new role and will work with family Carers of adults growing older with dementia and our pathway partners, to build a person centred and user led wellbeing and support offer.

This is a unique opportunity to work together to co-produce a mix of opportunities for GOLDD Carers to engage with each other and benefit from: information, advice and guidance, health and wellbeing workshops, GOLDD Creative Arts, GOLDD Café, GOLDD wellbeing walks. In addition, there will be a range of accessible and tailored indoor and outdoor activities for Carers, or as a family with the people they care for.

For more information call Lara Carter on 07912 268 248

Registering with us is easy!

Birmingham Carers Hub offers a wide range of support and services to carers in Birmingham. Registering with us, or referring another person, is quick and simple. Please click the relevant button for access to local support for you, or for another